Shipping & Delivery
Orders may be returned within 30 days of receiving your orders if items do not have quality standards and print specifications.
Returns policies details:
- Only new unused clothing can be returned.
- Shipping fees are not refunded.
- Customer is responsible for all shipping costs.
- Items will not be eligible for a return if:
- Items have been worn, washed, used, dried or stained in any way Items contain cigarette smoke. Items must be free of odors.
- The customers provide an incorrect address.
- Item was marked as a clearance. All clearance items are sold and are not returnable.
- Item was refused upon delivery.
We will be happy to accept your return as long as it conforms to the criteria above. You will be responsible for all shipping charges.
Our Free Shipping offer is available on standard shipping in the contiguous United States only. Orders shipped to Alaska, Hawaii, or international addresses do not qualify.
- Orders placed with Free Standard Shipping can take 2-3 business days to be processed and shipped. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.
- Delivery time is based upon business days, which we consider to be Monday through Friday 8 AM- 5 PM, excluding holidays.
- UPS does not deliver on the weekend or holidays. The USPS will deliver priority mail shipments Monday-Saturday but will not deliver on Sundays or holidays.
- Cut-off time for expedited service: (UPS 3-day select, 2nd Day Air and Next Day Air) You must complete your order before 1 PM Eastern Time on a business day for it to ship that same day.
- Orders placed with a standard shipping method will normally ship within one business day. If your order is placed on the weekend, or on a holiday, it will be processed on the next business day.
- Shipping is calculated based on business days only; we do not ship on Saturdays, Sundays, and holidays.
- The pick-up/processing day does not count as a ship day.
Our WarehouseAddress: 11025 Westlake Dr Charlotte, North Carolina 28273
Office Hours: Monday – Friday, 9 AM – 5 PM Pacific Standard Time